With a cloud phone system, your business number goes wherever your team goes. Staff can make and take calls from home, the office or a mobile, and customers see the same business number every time.
How it works
- Mobile app: answer the office number on your smartphone, and call out showing your business caller ID instead of your personal mobile number.
- Desktop app: use your laptop and a headset as your phone.
- Desk phones: plug an IP phone into your home broadband and it works just as it does in the office.
Keep the team connected
Transfers, ring groups and presence (seeing who is free) work the same for everyone, wherever they are. Video calling and conference calls are built in, and managers can see call statistics across the whole team.
Tips for home workers
- use a wired connection or sit close to the Wi-Fi router
- invest in a good noise-cancelling headset
- set your status when you are on a break so calls go to colleagues
- keep business and personal calls separate with the app’s caller ID
Never miss calls
If someone is away, calls can roll to the next person, a mobile or voicemail sent to email. See our guide to missed calls and call answering.