Better customer service
Call Waiting is just one of the automated call handling features that you can access with your VoIPer VoIP phone system.
With VoIPer Call Waiting, if a member of your team is on a call and a new call comes in, they’re not only alerted to the fact, they’re also given the choice of how to deal with the new call.
Call Waiting to Voicemail
When they’re alerted to a waiting call, your team can ask the caller to hold for a moment or two, they can redirect the call to another line, or they can send the new call to voicemail.
Voicemail will record a super-clear, high quality MP3 and instantly sent it the email inbox of your choice.
All controlled via your online dashboard
Like all our call handling and automated switchboard services, VoIPer Call Waiting is controlled from your online dashboard. You can access this from your laptop, mobile or tablet.