Reliable Call Routing Service

Enables users within a group to be included in a specified sub-group to handle incoming calls received by an assigned Hunt Group phone number.

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Take Control

Take control of incoming calls with hunt groups

With VoIPer hunt groups you can make sure your incoming calls are answered as efficiently and quickly as possible. You can incorporate your office VoIPer phones, your team’s landlines and even VoIPer phones in remote offices or homes.

Just activate the hunt group setup that fits your current needs. And when it’s time to reconfigure the setup, just choose another setup using your online VoIPer dashboard.

Call Handling Flexibility

Hunt groups ‘plus pack’

For even more call handling flexibility, VoIPer hunt groups give you automatic access to 10 additional routing services:

  • Alternative Numbers
  • Call Forwarding On Busy
  • Call Forwarding Always
  • Call Forwarding Selective
  • Custom Ringback User
  • Do Not Disturb
  • Pre-Alerting Announcement
  • Selective Call Acceptance
  • Selective Call Rejection
  • Voicemail

There are five to choose from:

Regular call routing

Regular

Calls are redirected to phones in the priority order you’ve set up via your dashboard.

Circular call routing

Circular

Calls are redirected depending on who picked up the last one, so they always go to the next available person in the group.

Uniform call routing

Uniform

Calls are sent to the phone that’s been idle for the longest time.

Simultaneous call routing

Simultaneous

Rings all the users in the group simultaneously and the first to pick up is connected.

Weighted call routing

Weighted

Choose which team members the calls go to first depending on their importance or seniority or skillset. You simply ‘weight’ each person by a percentage.

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