Feature
Call recording for training and compliance
Record calls automatically, then search, play and download them from the online portal.
- Automatic recording
- Search and download
- Secure access
How it works
Turn on recording for selected users, teams or all calls. Recordings are stored securely, and access can be limited to managers. Pause recording while taking card payments.
Why businesses use it
Training
Coach with real calls.Disputes
Check exactly what was agreed.Quality
Spot problems and fix the cause.Call recording questions
Is call recording legal in the UK?
Yes, for business purposes, as long as you tell callers and protect the recordings. Read our call recording guide for more detail.
How long are recordings kept?
You choose the retention period to suit your business and your privacy policy.
Ready before the switch-off
Try a VoIPer phone system free for 14 days, or talk to our team on 0800 33 22 66.