Unified communications (UC) means bringing your business phone calls, video meetings, messaging and presence into one system. UCaaS (Unified Communications as a Service) is the cloud-hosted version.
What it includes
- business phone calls on desk phones, apps and mobiles
- video and conference calls
- presence, so you can see who is free, busy or away
- voicemail to email and call recording
- integrations with your CRM and other business tools
Why it helps
Instead of juggling separate tools for calls, meetings and chat, your team works in one place. It is easier to reach the right person, information is not lost between systems, and it works the same at home and in the office.
Do you need UCaaS?
If your team is spread across locations, relies on calls with customers, or uses a CRM, a VoIP system with unified communications features will save time. If you only need a few lines, a simpler VoIP plan may be enough, and you can upgrade later.
Our Premium and Enterprise VoIP plans include apps, video calling and CRM integration.