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Feature

Virtual receptionist: "press 1 for sales"

A friendly menu that answers every call and sends callers to the right team, 24 hours a day.

  • Greeting and menu
  • Day and night menus
  • Route to teams or voicemail

How it works

Record a greeting and options such as "press 1 for sales, 2 for support". Each option can ring a team, a person, a voicemail box or play information. Different menus can run in and out of hours.

Why businesses use it

Look professional

Every caller is greeted properly.

Faster routing

Callers reach the right team first time.

Works out of hours

Take messages or share information.

Virtual receptionist questions

How many options should a menu have?

Three or four is best. Longer menus frustrate callers.

Can you record the greeting for us?

We can help with the script, and you can use your own recording or text to speech.

Ready before the switch-off

Try a VoIPer phone system free for 14 days, or talk to our team on 0800 33 22 66.