Feature
Call waiting: never turn a caller away
Hear when a second call comes in during a call, and choose whether to answer, hold or send it to voicemail.
- Tone and caller ID
- Swap between calls
- Per-user setting
How it works
When you are on a call and another arrives, you hear a gentle tone and see who is calling. Put the first call on hold, swap between them, or let the new call go to a colleague or voicemail.
Why businesses use it
Fewer missed calls
Know when someone else is trying to reach you.Your choice
Answer, hold, transfer or decline.See who is calling
Caller ID shows before you decide.Call waiting questions
Can I turn call waiting off?
Yes, per user, so busy calls go straight to a colleague or voicemail.
Ready before the switch-off
Try a VoIPer phone system free for 14 days, or talk to our team on 0800 33 22 66.