Call Answering Solutions for Business Professionals

Whether you are running a business from an office, a call centre or on your own, you’re going to need to take control of incoming calls. After all, the calls you receive are likely to be some of the most important your business or enterprise will ever handle. Important incoming calls could lead to additional […]

Whether you are running a business from an office, a call centre or on your own, you’re going to need to take control of incoming calls. After all, the calls you receive are likely to be some of the most important your business or enterprise will ever handle.

Important incoming calls could lead to additional lead generation and build, the development of your client base, and could even lead to a number of important new contracts taking shape. Crucially, if you’re in the process of growing your business or brand, the last thing you are ever going to want to do is miss calls or connections. This could mean that you miss out on a lucrative opportunity or two which could really push your firm to the next level!

That’s why making sure you have some form of call answering service for your professional needs is always important. We’re not just considering voicemail or answering machines, but actually having physical personnel on hand to make sure that your callers and clients connect with a human being. But if you’re a professional entrepreneur without any kind of physical office location, how easy is that going to be to achieve? Easier than you might think.

What Are Call Answering Solutions?

Call answering solutions are those which will actively help you to monopolise on any contact you receive, while not necessarily being available to filter through them yourself. For example, you could set up a virtual switchboard or receptionist, or could have a specific system in place whereby specific calls and queries are forwarded to relevant departments at set times of the day and/or week.

However, for the average individual professional, it makes sense to arrange for someone to handle your calls for you. But doesn’t this normally mean that you have to hire a team outright to actively answer calls for you? In the past, yes – but we’ve really moved things on since then!

Call answering teams can work for you on your behalf without the need for you to have any kind of physical office. This means that you can actively set up a team based outside of your premises to take regular contact for you, ensuring that your customers get the help they need and their messages taken, all without you have to pay out to hire staff or set up formal premises. Hiring a call answering service through VoIPer, along with all manner of additional services and switchboard tweaks, will give you greater control over your incoming calls, even when you’re not around to take them.

How Can Entrepreneurs and Sole Traders Benefit?

If anything, sole traders and remote or flexible entrepreneurs are most likely to benefit from call handling services. After all, they are the ones who won’t necessarily have anyone on hand to help them take calls at a physical premises. This means that they are instantly going to save time, money, and hassle simply by paying for the calls and time that they require. There’s no need to enter into any big, confusing contracts, and there is certainly no need to formalise anything.

Professional businesspeople have busy lives. This much is true! More and more professionals are leaving the physical workplace behind to start working remotely. If you’re always on the go, and only have a limited number of channels through which people can actually contact you via, you are going to be missing out on a lot of potentially lucrative trade.

Therefore, it makes perfect sense for business professionals to start thinking about how to manage their incoming queries on the go. Your customers and clients are going to assume you are flexible – meaning that thinking outside of the box, or the cubicle in this case, really isn’t going to be that much of a stretch.

Change The Way You Handle Calls

VoIPer is on hand to help you change the way you handle and manage any and all calls which come into your centre. Even if you are only managing a single mobile phone or two, if you are in the process of growing your business, then you are going to need help handling all the queries that come your way. In this competitive world, no matter which industry or sphere you work in, missing out on calls and revenue really isn’t an option.

VoIPer not only offers efficient ways for you to route and handle your incoming calls, but also to help you answer queries in the first place. If you are a hard-working professional looking for assistance in handling and taking calls even if it’s just for a few hours a week, we will always be happy to help.

The fact is, call handling and answering is going to increase your potential for building a client base, as well as your potential revenue. We understand that the modern world is big and busy – but if you even start to fall back a little, you’re going to risk losing those all-important callers and clients to your competition.

Get in Touch Today

Whether you are already handling your own incoming calls and need help setting up new features to enhance your efficiency or are looking for someone to actively answer and manage calls for you, VoIPer offers a variety of support avenues. Call us now and we will take you through everything you need to know!

Before you start, however, do make sure to take a good look across all our products online. We have set up as a one-stop shop for commercial telecoms solutions, meaning that no matter your business and no matter your growth plan, you can be sure that we will have the tools and techniques to get you connecting with more people than ever before.

Either call into VoIPer via our helpline today, or make sure to drop us a line as soon as you can through our web form. We’ll get back in touch with you to set up a bespoke plan of action you can grow with.

Call Recording