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Call Answering Service

Are you missing out on sales because nobody's answering your phone? VoIPer's business call answering service makes sure you'll never miss a vital call.

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Quick pick-up

We’ll answer within three rings

Perhaps key team members are out and about, or maybe you’re engaged on another customer call and your colleagues are in a meeting. Whatever the reason you’re not able to quickly pick up an incoming call, VoIPer’s call answering service will answer within three rings.

Never miss a business call

Business owners know that answering calls is key to providing stellar customer service and continued business. Here at VoIPer, we provide personalised and professional business call answering services to help you provide better service. Our courteous and experienced operators will make sure that all your calls are attended to.


Professional UK operators

We make sure your important customers’ calls are answered by a real live person, based in Bournemouth, quickly and politely. We’ll answer calls at any time between 8.30 am and 6pm, Monday to Friday.

A member of your team

We’ll transfer the call or take a message

With our exceptional call transfer service, your callers will think they’re talking to a member of your team. Once we pick up the call, we’ll greet them with your company name and relay whatever message you’ve asked us to deliver.

After we take a message from the caller, we will forward it to the appropriate person by email or text. For a small additional charge, we’ll transfer the caller to another line such as your mobile.

Amazing value

Call answering from £24.99 a month

You can configure the service according to how many calls we’ll answer for you, but our basic ‘bronze’ package costs just £24.99 a month for 15 calls answered. See below for details of our three main packages. But if you’d like to discuss a bespoke telephone answering service, call us on the number below:

At a glance

VoIPer call answering at-a-glance

  • All calls answered by our receptionists here in Bournemouth
  • Route all calls to us or just your overflow calls you’re too busy to answer
  • Taking a message and forwarding by email or text is included in your package
  • Transferring calls to another number costs an additional 50p per call plus 3p per minute for calls routed to a UK landline, and 6p per minute for calls connected to a mobile.  International pricing on application.
  • Calls received before 8.30am or after 6pm will be sent to a dedicated voicemail system or transferred automatically to a different number of your choice.