Call Centre VoIP Phone Systems in the UK
VoIP solutions help you manage your call centre operations through a computer app or a web browser. At VoIPer, we help your UK business grow through our call centre VoIP phone systems. Enjoy the following benefits:
- Work from anywhere with an internet connection
- Reduced costs and increased customer satisfaction
- Scaled up operations
Ready to get started? Get in touch with us today.Book a demo
Affordable and Reliable Call Centre VoIP Solutions in the UK
Looking for a VoIP phone system for your UK call centre? VoIP is here to help. At VoIPer, we make sure that your call centre business runs efficiently and with reduced costs.
We set up your VoIP phone system quickly so you can get to work right away. Get in touch with us to schedule a demo.
Our call centre VoIP solutions include:
You don’t need expensive equipment at your site. All operations and files are hosted in the cloud.
Instantly make outbound calls to any location around the world. Get access to cutting-edge VoIP phone features on their own or through your existing PBX.Find out more
Enjoy low costs per call through a flexible system available on a web browser or computer app. You can manage your calls through a variety of devices, whether through your laptop at home or a desktop computer in the office.
Build a Fast, Efficient and Affordable Call Centre
Today’s call centres are no longer about just answering customer enquiries. They are also an important factor for driving revenue, differentiating the brand and improving customer satisfaction. Given the complex nature of today’s call centres, it’s important to blend a variety of features to deliver exceptional customer experience.
When you’re planning to start a call centre, consider using a voice over IP (VoIP) system to help you stay competitive. Unlike traditional call centre phone systems, VoIP platforms provide flexibility and mobility while reducing monthly costs.
We at VoIPer provide high-quality VoIP solutions that meet the needs of today’s call centres, whether they are big or small businesses. With our advanced hosted VoIP phone systems, we help eliminate costly overheads, manage resources and meet business goals. Let our team of experts find the right solution to make your dream of a budget-friendly and efficient call centre a reality.
The Benefits of Using VoIP Phone Systems
VoIP technologies allow you to make calls using a data network instead of an analogue phone line. The solutions are hosted online and can be accessed through a web application, which is installed on a computer or a mobile device. Call centres using VoIP phone systems enjoy the following benefits:
Flexible working opportunities
You can manage calls through your desktop or laptop, making it easy for your employees to work remotely.
Integrated contact centre
Integrate email, instant messaging, SMS and other modes of communication for easier contact.
Low phone rates
Your customers don’t need to think twice before calling, because all local and international calls have low charges.
Low upfront costs
Using call centre VoIP phone systems, your business can take thousands of simultaneous calls using any device. There’s no need to invest in expensive equipment.
VoIP phone systems allow you to change your configuration easily, such as adding phone numbers or changing the routing.
Variety of features
You can choose to add other features to your VoIP phone system: on-hold messages or music, multilingual menu and self-service opportunities.
Reach out to a larger audience
VoIP phone systems allow call centres in the UK to reach out to customers around the world.
Why Choose VoIPer
At VoiPer, we want to help your business provide productive and quality phone support operations across every channel. With our VoIP phone systems, we help you manage your operations more efficiently without spending heavily on overhead costs. Let your agents communicate with customers without the need for phone lines.
All you need is a headset, a computer and a steady Internet connection.
Customer Service Features
Add answering machine messages, personalised voice mail or other features to improve the quality of your customer interactions.
Our business telephony features and software will never make you miss important calls.
Easily scale up and down depending on your business goals.
Simple Rates and Packages
We provide monthly and annual rates with no long-term contracts.